Action10
Supporter Care officer to our organisation empowering entrepreneurs in Sub Sahara African countries
We are looking for a diligent, passionate and organized person with experience in managing and maintaining supporter care to join Action10 as Supporter care officer or Supporter recruitment officer.
- Degree in social science, marketing or equivalent.
- At least 3 years experience from managing and maintaining customers or supporter or equivalent.
- Solid knowledge of best practices in communication.
- Advanced knowledge of customer care, team management or equivalent.
- Knowledge of Notion and GDPR is an asset.
- Strong analytical and problem-solving skills.
- Strong interpersonal and communication skills.
- Excellent knowledge of written and spoken English.
- Four (4) work hours per week, including meetings.
- Attendance at volunteer staff meetings first (1st) Tuesday of every month, 5.30-8.30 pm, as well as ad hoc meetings in person and on-line
- Intention to remain with the organisation for two years or more.
Action10 is committed to operating with a minimum of administrative cost. You will join an organisation that aims at making 95% of funds raised reach those they were intended for. For this reason, we do not have an office, but manage a Notion collaboration plattfom. You are free to work on your task, towards your individual progress markers, at a location of your own convenience. Meanwhile, this working situation requires that we also regularly meet in person, in Stockholm.
Due to our promise to our partners, we do not get refunds on travel costs to meetings, and therefore we hope that you are resident in the Stockholm area. This way, we can make the most of our hybrid situation, and your volunteer experience will be socially rewarding, for you.
Minimum commitment
Four work hours per week for a period of one year or more. In-person attendance at monthly meetings in Stockholm. On-line attendance at monthly meetings.
When and where the opportunity takes place
Stockholm and online
Location
Purpose
Type of work
Commitment
Read more about Action10
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